CRM(Customer Relationship Management)

The customer is one of the sources of enterprise development, the driving force of development and expansion of the company, is an indispensable resource for a company survived. There are more and more customers with the development of the company. So it's significant to organize and maintains the relationship with customers for a company, especially for air ticketing and travel service companies. we provide service for agents, it's important to provide good customer management. Therefore our solution is mainly for efficiency management and maintenance of relationships with customers.

Features:

• Regular reminders, memo function: According to the date specified by agents or customer profile to issue a reminder, Increase the relationship between agent and customer. Notes can also be made for agents to find their customer quickly.
• Mail System: We design and implement mail merge and resolver for automatic email generation. eMails are sent according to the system or designated agent, regularly sent messages to customers, can also send bulk e-mail or other promotional information for Important Notice.
• Customizable Itinerary: available to the agency customized services to meet the needs of different customers.